Effective Date:15-10-2026
At DEVPRAYAG NATURALS, operated by DEVPRAYAG NATURALS PRIVATE LIMITED, we aim to provide a reliable and convenient delivery experience for every customer.
This Shipping Policy outlines our delivery coverage, shipping timelines, charges and procedures for handling shipping-related concerns.
1. Shipping Locations
We currently deliver to serviceable locations across India through our logistics and courier partners.
Delivery availability may vary depending on the customer's PIN code, courier coverage and other logistical factors.
International Shipping: NOT AVAILABLE
If an address is not serviceable, our customer support team will notify the customer and assist with an appropriate resolution.
2. Order Processing
Orders are processed after successful confirmation of the order and applicable payment verification.
Order Processing Timeline: 1 DAY
Orders placed on Sundays, public holidays or during exceptional operational circumstances may require additional processing time.
Once an order is dispatched, the customer may receive a shipping confirmation and tracking details through email, SMS or another available communication channel.
3. Estimated Delivery Timeline
Delivery timelines vary depending on the destination, courier availability and external conditions.
Standard Delivery Timeline: 3–7 business days after dispatch.
The estimated delivery period is indicative and may vary due to:
● Remote or difficult-to-access delivery locations.
● Public holidays and regional restrictions.
● Weather conditions or natural disruptions.
● Courier delays or transportation issues.
● High order volumes during festive periods.
We will make reasonable efforts to inform customers of significant delays when information is available.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the customer completes the purchase.
Standard Shipping Charge: ₹AMOUNT
Free Shipping Eligibility: Orders above ₹2500
Additional Shipping Charges: DETAILS, IF APPLICABLE
Any special shipping offers or promotional waivers will be subject to the terms mentioned on the website.
5. Order Tracking
Once your order has been dispatched, tracking information will be shared where supported by our logistics partner.
Customers may use the tracking link or contact customer support for shipment updates.
Order Tracking Page: TRACKING PAGE URL
6. Delivery Attempts
Our courier partners may attempt delivery according to their standard procedures.
If delivery is unsuccessful due to an incorrect address, customer unavailability, refusal to accept the shipment or inability to contact the recipient, the shipment may be returned to our facility.
Any reshipping charges, where applicable, will be communicated to the customer before a new shipment is arranged.
7. Damaged or Lost Shipments
If a parcel arrives visibly damaged, please retain the packaging and contact our customer support team.
If a shipment is lost or significantly delayed, we will coordinate with the logistics partner to investigate the issue.
Depending on the outcome, we may arrange a replacement, refund or another appropriate resolution.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your address or contact details, please contact us as soon as possible.
Address modifications after dispatch may not be possible.
9. Cancellation Before Dispatch
Customers may request order cancellation before dispatch in accordance with our Cancellation Policy.
DEVPRAYAG NATURALS PRIVATE LIMITED may also cancel an order if it cannot be fulfilled due to product unavailability, delivery restrictions or other legitimate operational reasons.
Eligible prepaid orders will be refunded in accordance with our Cancellation and Refund Policies.
10. Contact Us
For shipping or delivery-related inquiries:
Company: DEVPRAYAG NATURALS PRIVATE LIMITED
Email: SALES@DEVPRAYAGNATURALS.COM
Phone: 9910214001
Website: WWW.DEVPRAYAGNATURALS.COM
Registered Address: C-157, HOSIERY COMPLEX PHASE 2 NOIDA, GAUTAM BUDHA NAGAR, 201303, UTTAR PRADESH